I had a friend and coworker define the nature of a properly working IT Operations department as, ‘Boring’ now to translate that, what he meant was that if Operations, systems and software were boring, then everything was working fine. It’s the natural state of affairs in an IT operations group.
If you find an IT department with their pants on fire, you know that things have hit the fan. Either the computer systems are broken, the security either physical or network has been compromised, or the software is buggy beyond comprehension. Exciting and thrilling, even career enhancing if you can fix and survive the fire and panic that happens in such environments.
So, in IT Operations, we strive to make life boring! Anything else is a disaster. 😉